Instructions

Pack your item securely, inserting any paperwork that was included when you received your original product. If you don’t have the original product paperwork, include a statement as to when you purchased your product, where you purchased your product from, and how much you paid for the product (including sales tax).

 

[fac_icon icon=”check-circle-o” font_size=”25px” color=”green”]   Prepare and Ship

Return Items to the Following Address:

 

[fac_icon icon=”exclamation-triangle” font_size=”15px” color=”#ff0000″]   Ship your return based on the shipping option you selected when you purchased your item.

[fac_icon icon=”exclamation-triangle” font_size=”15px” color=”#ff0000″]   Please don’t consolidate returns. Return orders individually, using a separate return label for each order.

 

[fac_icon icon=”check-circle-o” font_size=”25px” color=”green”]   Processing

Once MPTP receives your returned item and verifies that it qualifies for a refund or replacement, we will send the refund or replacement to the address indicated below.

 

[fac_icon icon=”info-circle” font_size=”15px” color=”blue”]     Allow up to two weeks from the time you shipped your item for the refund or replacement to be processed.

 

MPTP will review the return request before issuing a refund or replacement. If you have not included the original paperwork, and we cannot find your order in our system, you will not qualify for a refund or replacement.

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